“We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.” (And so on…)
Or, if they do pass along personal information for whatever reasons, they would state this instead. This policy should be tailored to how the merchant intends to use the information they are given.
SECURITY POLICY: This statement should tell the consumer how their personal information is kept secure during the transmission of payment.
“Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.” (Etc.)
REFUND POLICY: All sells are final and there are no assumed refunds. However, if by chance you are not satisfied with your order please contact us and we’ll do our best to make the situation right.
Shipping Policy/Delivery Policy This policy should clearly define the merchant’s shipping policy
“Please be assured that your items will ship out within 7 days of purchase. We determine the most efficient shipping carrier for your order. The carriers that may be used are: United Parcel Service (UPS) One to Two day shipping.
If you’re trying to estimate when a package will be delivered, please note the following: Credit card authorization and verification must be received prior to processing. Federal Express and UPS deliveries occur Monday through Friday, excluding holidays. If you require express or 2 day shipping, please call us at 1.239.908.8354 for charges.
SHIPPING AND HANDLING COSTS: Shipping costs are based on a flat rate.
PLEASE NOTE: In state, orders will be charged 6% sales tax, There are not out of state order at this time.